Responsible gambling

At Thunderbolt Casino, we prioritize responsible gaming practices to ensure that our players enjoy their experience while maintaining control over their gambling habits. We understand the importance of responsible gaming and are committed to providing a safe and secure environment for all our players.

Identifying Problem Gambling

We encourage all our players to be aware of signs of problem gambling:

• Chasing losses
• Lying about your gambling activities
• Borrowing money to gamble
• Experiencing mood swings due to your gaming habits

If you or someone you know is struggling with problem gambling, we urge you to seek help immediately.

Our Responsible Gaming Tools

We offer a range of responsible gaming tools to help you manage your gaming experience:

• Self-exclusion: If you feel that you need a break from our games, you can self-exclude yourself for a set period. During this time, you will not be able to access our website or create new accounts.
• Deposit limits: You can set a deposit limit to control the amount of money you spend on our games.
• Session reminders: We will remind you to take regular breaks from gaming to help maintain your focus and well-being.

External Support

If you need additional support, we provide links to external organizations that offer help and resources for problem gamblers:

• Gamblers Anonymous South Africa (GA SA) - Hotlines: Gauteng 060 624 7140 / 081 874 1249, KZN 083 783 5715, Western Cape 079 368 4477
• SARGF (South African Responsible Gambling Foundation) - Hotline: 0800 006 008

Tips for Safe Gaming

To ensure a safe and enjoyable gaming experience:

• Set realistic goals and stick to your budget
• Don't chase losses - walk away when you're ahead
• Avoid excessive drinking or substance use while gaming
• Take regular breaks to maintain focus and well-being
• Prioritize responsible gaming practices over winning

We Are Here to Help

At Thunderbolt Casino, we are committed to providing a safe and secure environment for all our players. If you have any questions or concerns about our responsible gaming policies or need help with your gaming habits, please don't hesitate to reach out.

Remember, responsible gaming is everyone's responsibility. Let's play responsibly together!